Bill and his staff really do provide excellent tuition. They instil confidence in the participant to go home and continue their trading journey. I would highly recommend the Mastering Wealth 2 Day Course for anyone wanting to understand trading and set themselves a strong foundation to be successful. read moreKaren Bousfield Sydney
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Refund Policy
Products purchased through Mastering Wealth Pty Ltd, which qualify for a refund as per the terms and conditions of purchase, are payable within 30 days from the date of authorisation, return of materials and receipt by Mastering Wealth Pty Ltd of a written or verbal request prior to the expiry of the guarantee period.
Clients are required to contact Mastering Wealth prior to the return of goods to qualify the return criteria. Upon confirmed qualification, a Return Merchandise Authorisation number will be issued. The Return Merchandise Authorisation number is valid for 30 days. Clients wishing to return goods after this time will need to contact the Returns Officer and re-apply. The organisation will not accept delivery for any returned material that does not note the Return Merchandise Authorisation number clearly on the outside packaging.
Mastering Wealth Pty Ltd recommends all clients return goods via a registered or secured method of post. Although it is left to the discretion of the client, the organisation accepts no responsibility for goods lost in transit.
Returned materials must be received in an intact and re-saleable condition. Quality Assurance on returned materials will be conducted by the organisation within 3 working days of receipt of goods.
Applications for refunds will be approved only when goods comply with the organisation's Quality Assurance.
Refund payments for approved returned products will be made via the method of original purchase, with the exception of Direct debit payments, which will be refunded by cheque. Please note in credit card refunds, that payments may take 3-5 working days from date of terminal approval to show on the cardholder's account. This detail can be confirmed further by the cardholder with their institution.
Mastering Wealth has a no cash refund policy on it’s Market Report Subscriptions services, however, clients can switch between services a maximum of three times during any 12 month Subscription period. In addition to this, subscribers can place their subscription on hold (similar to a gym membership) on one occasion during their 12 month subscription, for a maximum of 6 months at which time it will be reactivated.
Should subscribers wish to utilise this feature all that the subscriber needs to do is simply change their allocation to zero & “do not allocate” and send through a confirmation email to info@masteringwealth.com.au to let us know that they would like to commence their hold period. If during this six month period you decide that you would like to reallocate and recommence you are welcome to do so, bearing in mind you only get one hold period per 12 month subscription, whether you use it for one month or for the entire six.
Any enquiries associated with the Terms and Conditions of refunds and returns must be directed to the Mastering Wealth in writing to:
Mastering Wealth
Suite 20, Barwell Centre,
Level 1, 7-9 Barwell Avenue,
Castle Hill NSW 2154
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